Incidents | Freed Incidents reported on status page for Freed https://status.getfreed.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/63cb837389757fe83f473ed14192ad5c.png Incidents | Freed https://status.getfreed.ai/ en Application site recovered https://status.getfreed.ai/ Wed, 29 Apr 2026 17:23:10 +0000 https://status.getfreed.ai/#96c9102d8fd77dde311fdfaed9e82e4ee27485f0c6bbfe20bae58fd4f68be322 Application site recovered API services recovered https://status.getfreed.ai/ Wed, 29 Apr 2026 17:23:08 +0000 https://status.getfreed.ai/#248e60804fc826301873718cb72e2b5ba98aea54fc606f25b5143d01aaaaa7e6 API services recovered API services went down https://status.getfreed.ai/ Wed, 29 Apr 2026 17:17:39 +0000 https://status.getfreed.ai/#248e60804fc826301873718cb72e2b5ba98aea54fc606f25b5143d01aaaaa7e6 API services went down Application site went down https://status.getfreed.ai/ Wed, 29 Apr 2026 17:17:11 +0000 https://status.getfreed.ai/#96c9102d8fd77dde311fdfaed9e82e4ee27485f0c6bbfe20bae58fd4f68be322 Application site went down Application site recovered https://status.getfreed.ai/ Wed, 29 Apr 2026 05:27:09 +0000 https://status.getfreed.ai/#f8342652e622d5a1edc4e87549fe8494fa1d3946957d5f15e338ace95e882a35 Application site recovered Application site went down https://status.getfreed.ai/ Wed, 29 Apr 2026 05:22:58 +0000 https://status.getfreed.ai/#f8342652e622d5a1edc4e87549fe8494fa1d3946957d5f15e338ace95e882a35 Application site went down Application site recovered https://status.getfreed.ai/ Tue, 28 Apr 2026 19:20:02 +0000 https://status.getfreed.ai/#860b4637cfb853bf8274ffe1cec4e101587a8a76c166e30f645b8e5e53bc542d Application site recovered Application site went down https://status.getfreed.ai/ Tue, 28 Apr 2026 19:16:04 +0000 https://status.getfreed.ai/#860b4637cfb853bf8274ffe1cec4e101587a8a76c166e30f645b8e5e53bc542d Application site went down Application site recovered https://status.getfreed.ai/ Tue, 28 Apr 2026 19:12:02 +0000 https://status.getfreed.ai/#72ac7521f962925dc581caaa09158e2aa82bbf2ff1c2ea9b1e54464e970cfebc Application site recovered Application site went down https://status.getfreed.ai/ Tue, 28 Apr 2026 19:09:59 +0000 https://status.getfreed.ai/#72ac7521f962925dc581caaa09158e2aa82bbf2ff1c2ea9b1e54464e970cfebc Application site went down Freed website is not loading or is very slow to load https://status.getfreed.ai/incident/870712 Mon, 13 Apr 2026 20:52:00 -0000 https://status.getfreed.ai/incident/870712#e7af7adbc6d2f28be14f5a38195b5dc620d87b794189f0e61cf94fd60907e156 The site is now recovered and visits affected during the outage have been successfully re-processed. Freed website is not loading or is very slow to load https://status.getfreed.ai/incident/870712 Mon, 13 Apr 2026 17:21:00 -0000 https://status.getfreed.ai/incident/870712#0d11fe7ea4dbefc4c35965676d73bdb233b92ddd6e939430685a81581bffdb37 We have applied an update and are seeing services recovering. The site is functional, visits are recording successfully, and engineering is currently re-processing all the notes affected by the outage. Freed website is not loading or is very slow to load https://status.getfreed.ai/incident/870712 Mon, 13 Apr 2026 16:25:00 -0000 https://status.getfreed.ai/incident/870712#14b027d21bc975f5067106415a7fed3574ffcbbe8639c7c5eae3aee68a1858c8 Freed is currently running into issues where the site is not loading or is slow to load and visit generation is not succeeding. Our engineering team is investigating the issue. Application site recovered https://status.getfreed.ai/ Mon, 16 Mar 2026 13:35:50 +0000 https://status.getfreed.ai/#30a9fe95dad2985087af0a3df455837fdd4b7e0513772675023b572b6bf07a89 Application site recovered API services recovered https://status.getfreed.ai/ Mon, 16 Mar 2026 13:35:45 +0000 https://status.getfreed.ai/#9d6392d7366457e436b29378927c6596d0e6bee884952505f6405c2ecd9a70fb API services recovered API services went down https://status.getfreed.ai/ Mon, 16 Mar 2026 12:55:45 +0000 https://status.getfreed.ai/#9d6392d7366457e436b29378927c6596d0e6bee884952505f6405c2ecd9a70fb API services went down Application site went down https://status.getfreed.ai/ Mon, 16 Mar 2026 12:55:19 +0000 https://status.getfreed.ai/#30a9fe95dad2985087af0a3df455837fdd4b7e0513772675023b572b6bf07a89 Application site went down Recording button disabled in legacy Freed iOS app https://status.getfreed.ai/incident/809702 Thu, 22 Jan 2026 15:46:00 -0000 https://status.getfreed.ai/incident/809702#f502693ab030c4a5280b066221d722962d4ad5fb630034721172e3c8e4f27ab3 We have upgraded all existing users to the new Freed application which allows recording. Recording button disabled in legacy Freed iOS app https://status.getfreed.ai/incident/809702 Thu, 22 Jan 2026 15:12:00 -0000 https://status.getfreed.ai/incident/809702#b7c3fdd4e873bbaec0c39b653f18c0f30acd57d2a184bfbf817da810a40b453d Recording is currently unavailable to users of the legacy iOS app. We are upgrading all users to the new Freed iOS app. Impacted users should restart the Freed app following the instructions at https://support.apple.com/guide/iphone/quit-and-reopen-an-app-iph83bfec492/ios Freed Services are Unavailable https://status.getfreed.ai/incident/774216 Wed, 26 Nov 2025 00:52:00 -0000 https://status.getfreed.ai/incident/774216#099d68fd6b240ee34b981cd19894e45cef8fe0013c4c6b672efd0bd595efd9cf Freed services have now been restored. Freed Services are Unavailable https://status.getfreed.ai/incident/774216 Wed, 26 Nov 2025 00:40:00 -0000 https://status.getfreed.ai/incident/774216#49b9b5845a8481ce4f4f974717c410c8b3a2ad974bbf38ed33311a48b33d71e1 Freed services are in the process of being restored. Freed Services are Unavailable https://status.getfreed.ai/incident/774216 Wed, 26 Nov 2025 00:05:00 -0000 https://status.getfreed.ai/incident/774216#65fe9571f071d87efa245e7881be8aee97313910044bff4e77e9f44a2be34cee Freed is currently unavailable. We are working on brining our systems back online. Freed Services are Unavailable https://status.getfreed.ai/incident/774216 Tue, 25 Nov 2025 23:24:00 -0000 https://status.getfreed.ai/incident/774216#9427fdf70dbc9dc340a952273e19d32590692c03f9184db1006e8c82749090b5 Freed is currently unavailable. The team has identified the root cause, and is working on brining our system back online. API services recovered https://status.getfreed.ai/ Tue, 04 Nov 2025 16:09:12 +0000 https://status.getfreed.ai/#92089d431b7e15f2fb770611b2275d2e79df5530924815211f92e7a9bbffab26 API services recovered API services went down https://status.getfreed.ai/ Tue, 04 Nov 2025 15:45:23 +0000 https://status.getfreed.ai/#92089d431b7e15f2fb770611b2275d2e79df5530924815211f92e7a9bbffab26 API services went down Site performance issues https://status.getfreed.ai/incident/757875 Tue, 04 Nov 2025 14:45:00 -0000 https://status.getfreed.ai/incident/757875#b493ae7e089b6acd26f568ead53f1d87f524d0d2a443d28d260a7f83d460c51f The Freed application was loading slowly from 6:45 am PT to 9:30 am PT. Full performance has been restored and any visits impacted will be recovered within the next two hours. Application site recovered https://status.getfreed.ai/ Tue, 28 Oct 2025 15:41:41 +0000 https://status.getfreed.ai/#a3366245424fdab60223977d132331baee31eb2881af20bbcc26e8f14d62f423 Application site recovered Application site went down https://status.getfreed.ai/ Tue, 28 Oct 2025 15:25:18 +0000 https://status.getfreed.ai/#a3366245424fdab60223977d132331baee31eb2881af20bbcc26e8f14d62f423 Application site went down Application site recovered https://status.getfreed.ai/ Fri, 24 Oct 2025 19:00:42 +0000 https://status.getfreed.ai/#c26a1b650e11f21b8d736c879e4c219e5d2f950dbedc042a1dba3d42a3051f6c Application site recovered Application site went down https://status.getfreed.ai/ Fri, 24 Oct 2025 18:54:20 +0000 https://status.getfreed.ai/#c26a1b650e11f21b8d736c879e4c219e5d2f950dbedc042a1dba3d42a3051f6c Application site went down API services recovered https://status.getfreed.ai/ Mon, 22 Sep 2025 16:05:14 +0000 https://status.getfreed.ai/#2f815d3b1cda03856450766898bfc78d1d8dd991d6b7bf7943c73eb231b5b0f9 API services recovered API services went down https://status.getfreed.ai/ Mon, 22 Sep 2025 14:17:16 +0000 https://status.getfreed.ai/#2f815d3b1cda03856450766898bfc78d1d8dd991d6b7bf7943c73eb231b5b0f9 API services went down API services recovered https://status.getfreed.ai/ Sun, 15 Jun 2025 03:20:20 +0000 https://status.getfreed.ai/#6b8f90aef5a471c5a1e05c21b506a4c0734073d8f2d90d8d0f119780007649fc API services recovered Database maintenance https://status.getfreed.ai/incident/603226 Sun, 15 Jun 2025 02:30:51 -0000 https://status.getfreed.ai/incident/603226#236878619647311604e297c8922210c9b12af54350cc3993eb4158af542ba64a Maintenance completed API services went down https://status.getfreed.ai/ Sun, 15 Jun 2025 02:05:07 +0000 https://status.getfreed.ai/#6b8f90aef5a471c5a1e05c21b506a4c0734073d8f2d90d8d0f119780007649fc API services went down Database maintenance https://status.getfreed.ai/incident/603226 Sun, 15 Jun 2025 02:00:51 -0000 https://status.getfreed.ai/incident/603226#e2792cf0263dd299c22bc1b5e1c4cc37c6e398ab65d084b256077620f4421ff5 Freed is undergoing scheduled maintenance to ensure your experience stays smooth and reliable.