Incidents | Freed Incidents reported on status page for Freed https://status.getfreed.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/63cb837389757fe83f473ed14192ad5c.png Incidents | Freed https://status.getfreed.ai/ en Freed is unavailable https://status.getfreed.ai/incident/994217 Mon, 03 Aug 2026 15:32:00 -0000 https://status.getfreed.ai/incident/994217#48950aeb8ccec067a6d3dfa6e427503aa4ea073189c71954a767f6b660a4f9c2 Our site has recovered to normal operations at this time. Freed is unavailable https://status.getfreed.ai/incident/994217 Mon, 03 Aug 2026 15:00:00 -0000 https://status.getfreed.ai/incident/994217#57e96e1d84c1406695da32a2c1597708c0cf64c4d2dfe46ce5d28ce3abf032b3 Our site is currently experiencing issues and unable to load right now. Our engineering team is currently investigating the issue. Freed website is not loading or is very slow to load https://status.getfreed.ai/incident/870712 Mon, 13 Apr 2026 20:52:00 -0000 https://status.getfreed.ai/incident/870712#e7af7adbc6d2f28be14f5a38195b5dc620d87b794189f0e61cf94fd60907e156 The site is now recovered and visits affected during the outage have been successfully re-processed. Freed website is not loading or is very slow to load https://status.getfreed.ai/incident/870712 Mon, 13 Apr 2026 17:21:00 -0000 https://status.getfreed.ai/incident/870712#0d11fe7ea4dbefc4c35965676d73bdb233b92ddd6e939430685a81581bffdb37 We have applied an update and are seeing services recovering. The site is functional, visits are recording successfully, and engineering is currently re-processing all the notes affected by the outage. Freed website is not loading or is very slow to load https://status.getfreed.ai/incident/870712 Mon, 13 Apr 2026 16:25:00 -0000 https://status.getfreed.ai/incident/870712#14b027d21bc975f5067106415a7fed3574ffcbbe8639c7c5eae3aee68a1858c8 Freed is currently running into issues where the site is not loading or is slow to load and visit generation is not succeeding. Our engineering team is investigating the issue. Recording button disabled in legacy Freed iOS app https://status.getfreed.ai/incident/809702 Thu, 22 Jan 2026 15:46:00 -0000 https://status.getfreed.ai/incident/809702#f502693ab030c4a5280b066221d722962d4ad5fb630034721172e3c8e4f27ab3 We have upgraded all existing users to the new Freed application which allows recording. Recording button disabled in legacy Freed iOS app https://status.getfreed.ai/incident/809702 Thu, 22 Jan 2026 15:12:00 -0000 https://status.getfreed.ai/incident/809702#b7c3fdd4e873bbaec0c39b653f18c0f30acd57d2a184bfbf817da810a40b453d Recording is currently unavailable to users of the legacy iOS app. We are upgrading all users to the new Freed iOS app. Impacted users should restart the Freed app following the instructions at https://support.apple.com/guide/iphone/quit-and-reopen-an-app-iph83bfec492/ios Freed Services are Unavailable https://status.getfreed.ai/incident/774216 Wed, 26 Nov 2025 00:52:00 -0000 https://status.getfreed.ai/incident/774216#099d68fd6b240ee34b981cd19894e45cef8fe0013c4c6b672efd0bd595efd9cf Freed services have now been restored. Freed Services are Unavailable https://status.getfreed.ai/incident/774216 Wed, 26 Nov 2025 00:40:00 -0000 https://status.getfreed.ai/incident/774216#49b9b5845a8481ce4f4f974717c410c8b3a2ad974bbf38ed33311a48b33d71e1 Freed services are in the process of being restored. Freed Services are Unavailable https://status.getfreed.ai/incident/774216 Wed, 26 Nov 2025 00:05:00 -0000 https://status.getfreed.ai/incident/774216#65fe9571f071d87efa245e7881be8aee97313910044bff4e77e9f44a2be34cee Freed is currently unavailable. We are working on brining our systems back online. Freed Services are Unavailable https://status.getfreed.ai/incident/774216 Tue, 25 Nov 2025 23:24:00 -0000 https://status.getfreed.ai/incident/774216#9427fdf70dbc9dc340a952273e19d32590692c03f9184db1006e8c82749090b5 Freed is currently unavailable. The team has identified the root cause, and is working on brining our system back online. Site performance issues https://status.getfreed.ai/incident/757875 Tue, 04 Nov 2025 14:45:00 -0000 https://status.getfreed.ai/incident/757875#b493ae7e089b6acd26f568ead53f1d87f524d0d2a443d28d260a7f83d460c51f The Freed application was loading slowly from 6:45 am PT to 9:30 am PT. Full performance has been restored and any visits impacted will be recovered within the next two hours. Database maintenance https://status.getfreed.ai/incident/603226 Sun, 15 Jun 2025 02:30:51 -0000 https://status.getfreed.ai/incident/603226#236878619647311604e297c8922210c9b12af54350cc3993eb4158af542ba64a Maintenance completed Database maintenance https://status.getfreed.ai/incident/603226 Sun, 15 Jun 2025 02:00:51 -0000 https://status.getfreed.ai/incident/603226#e2792cf0263dd299c22bc1b5e1c4cc37c6e398ab65d084b256077620f4421ff5 Freed is undergoing scheduled maintenance to ensure your experience stays smooth and reliable.